Contact CricketID
The fastest way to reach us is WhatsApp. The support desk replies around the clock, including during live matches.
For anything that is not urgent, such as partnership, content corrections or privacy requests, email [email protected]. We reply within one working day.
What to include in your message
- New ID: the exchange you want, or how you like to bet so we can suggest one.
- Deposit or withdrawal: your username, the amount and the payment screenshot or UTR number.
- Login problem: your username. Message from the phone number linked to your ID.
Stay safe
Only use the WhatsApp link on this website. We never ask for your password, OTPs or card details, and we never ask you to pay a personal account shared by someone outside our official chat. If anyone does, stop and report it to us.
Before you play, read our responsible gambling page. Our service is for adults aged 18 and above.